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04Talent & recruitment

Talent recruitment & executive search

We find the leaders and client-facing people who make or break a location, from general managers and practice directors to sales and front-of-house teams, and we set them up to succeed once they start. We recruit across Toronto, the GTA, and Ontario.

Two executives shaking hands after a successful hire
Every search includes
  • Role scorecard & pay benchmark
  • Targeted candidate outreach
  • Structured interviews

Hire for outcomes

Every search starts with a scorecard that defines results, not just a job description.

Reach passive talent

The best candidates are rarely applying. We find them and make the case for your business.

Hires that stay

Structured assessment, references, and onboarding plans reduce costly early turnover.

01What’s included

Talent Recruitment, done properly.

Every engagement is tailored to your business. These are the building blocks we combine, delivered by one senior-led team.

01

Executive search

Senior leaders, general managers, directors, and operators for growing businesses.

02

Location & clinic leaders

Store managers, practice managers, and head-of-location roles.

03

Sales & client teams

Sales, concierge, front-of-house, and client-care hires who represent your brand.

04

Compensation benchmarking

Market data on salary, bonus, and incentives so your offer lands.

05

Interview & assessment design

Scorecards, interview guides, and work samples your managers can reuse.

06

Onboarding systems

First-90-day plans, training checklists, and check-ins that help new hires stick.

Clinic professional speaking with a patient
02Who it’s for

Is a key role holding you back?

Our recruitment practice supports businesses where the right person on the floor changes everything. It is a fit if:

  • A key role has been open for months, or keeps turning over.
  • You are opening a location and need a leader in place before launch.
  • Your team is stretched and the owner is covering too many seats.
  • You want a repeatable hiring process, not just one placement.
03How it works

A clear path from brief to results.

Every engagement is led by a senior partner, with milestones and deliverables agreed before work begins.

Define

A role scorecard, compensation benchmark, and candidate profile agreed with leadership.

Source

Targeted outreach to active and passive candidates through research and networks.

Assess

Structured interviews, work samples, and references, with a shortlist of vetted candidates.

Place & onboard

Offer support, negotiation, and a 90-day onboarding plan for a strong start.

04Questions

Talent Recruitment FAQs.

Answers to the questions owners ask most. Anything else, ask us directly.

Ask a question
What roles do you recruit for?

Leadership and client-facing roles in service and retail businesses, including general managers, practice and clinic managers, directors, sales leaders, and front-of-house teams.

How long does a search take?

It depends on the role and the market. We agree a target date for your shortlist at kickoff and keep you updated weekly.

How is recruitment priced?

Searches are quoted by proposal based on the role, seniority, and scope, with all terms agreed before we begin.

What if a hire does not work out?

Our assessment and onboarding process is designed to prevent it, and protections for early departures are set out in each proposal.

Let’s talk about your next hire.

Book a confidential strategy session with a senior partner. We will review where you are today and recommend the right next step.